A20 Infrared/LED not working

A few days ago I noticed my camera wasn't lighting up any more when I walked by it (we use it to monitor one access to our home). I checked the settings and it said BL:25, so the batteries were low. I changed them out (BL:99), but now the LEDs don't light up any more and it is also sporadically missing vehicles that drive in. I have it set to video mode, which has worked perfectly up until now.

I don't find anything in the manual that discusses setting for this, nor any troubleshooting. Any idea what's going on here? Thanks.

Jason

Comments

  • Does it also do it in pic mode? Try a firmware update if available. More than likely it will have to be sent back to Moultrie for warranty replacement.

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