I have called twice since Tuesday and stayed on hold for 20+ minutes each time without an answer. I have sent a PM to Moultrie_ninjaneer as well. Still no responses. I would like to know if there are to many of these units in service now to support all of us owners? I have been excited to do my YouTube review but thus far it has been a less then par experience. I am trying to give Moultrie a shot to fix however I feel like I'm out at least one of my two modems plus fuel and all the headaches. I feel like the forums were if nothing else a place to come and share solutions but as of lately we are missing the support of Moultrie. What gives?