A-30 startup issue

I am experiencing a problem with my Moultrie A-30 Game Camera when I go to put it into the "On" mode. When I go to turn my camera on, it shows battery life and counts down from 10 like normal. However, when the motion sensor is activated, instead of taking a photo or video, it shows the battery life again and counts down from 10 again. It does this every time the motion sensor is activated. I have tried new batteries, reformatting the card, using a different card, and updated the firmware (which failed). Anyone have any ideas here because I am fresh out?

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