I have 2 MV1 modems and haven't had any problem. I just received my MV2 and I can't get it to connect. I have made sure I have the most recent firmware installed and have tried 2 different cameras. The modem starts with the awake light lighting up then the camera says USB connected then the bottom 3 lights light up solid and the forth light flashes. It stays like this as long as I leave it. I can't get the Camera or server lights to come on. Any suggestions?