Purchased a brand new one today with the A300i camera. Everything worked OK in my house, went to the field and pissed around leaving scent for an hour trying to figure it out while talking to customer service. Went to " level 2 tech" and she said i needed to use an 8gb sd card because the 16 i was using was causing trouble btwn the modem and camera. I switched it out to an 8 i have in another camera and still nothing. It seems to go thru the start up fine but i noticed the "camera" light never illuminates. Im wondering why that is? Either way, seems to be a P.O.S. from everything i have been reading on forums. Im calling again tmrw to vent.