MA2 modem

First all firmware is up to date, sd card formatted everything worked. Then set up out in field and not working, two days later CS says on their end data didn't update correctly. So fifth time out in two days get everything set up and connected to server and some pics yesterday at about 1:38pm nothing happened since no modem connecting to the server. Settings were on immediate then I updated them to 8 times a day. Any issues going on I'm not catching?

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