XV7000I Getting picture alerts but no pictures

I have the XV7000I and I get some great pictures from it. I get alerts on my phone and in my email when I get new pictures. The problem is I'm getting tons of alerts throughout the day and night that say an animal "Deer, buck, doe, Turkey...etc" has been captured. However 85% of the time when I open the app or log on on my computer to view these pictures it says "You have no images to view." What the heck am I missing?? Any help would be appreciated!


  • Someone else had a similar issue but I don't think they circled back to say what happened.

    The first thing I would check is to make sure that you don't have any filters selected. You can clear them by clicking the 3 bars ar the top. Then click Reset.
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