Mv2 Mobile App only opens on WiFi not cell service

I purchased this mc2 camera package in November and it’s taking pictures and sending them I’m getting the notification but the app will not open while I’m on regular Cell service no matter how good my service is the app just blinks when you try to open it . But if I’m at my house or any where that has WiFi the app works fine and I can view pictures immediately. Any one else having the issues I’ve uninstalled and reinstalled the app serval times on my iPhone customer service was no help.
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