Problem with MCG-13478 XV 6000.

It's been about 24hrs since powering up and I still can't get the signal and server lights to change to green. They blink yellow. Mobile app hasn't detected the camera. Battery and SD card lights stay green. Suggestions? Thanks.


  • It may seem obvious, but you'd be surprised how often it's missed: Did you purchase a plan for the camera?

    If so, then it could have to do with the service being interrupted last night.

    Otherwise, if you've formatted the SD card, purchased a plan and have coverage in your area, you'll likely need to calls Customer Service to troubleshoot with them.

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